Privacy Policy

At TradeBridge, accessible from tradebridge.trade, operated by Datick d.o.o. ("we", "us", "our"), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by TradeBridge and how we use it.

1. Information We Collect

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, subscribe to a plan, or request a trial license, we may collect your contact information, including items such as name, company name, address, email address, and telephone number.

Licensing & Machine Data: To prevent software and trial abuse, we collect and store a hash value derived from your local hardware parameters (such as CPU ID, Motherboard Serial, and Primary MAC Address). This information is fully hashed (SHA-256) and cannot be used to reverse-engineer your actual hardware details.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and software.
• Improve, personalize, and expand our website and software.
• Understand and analyze how you use our website and software.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Process your payments and prevent fraud through our Merchant of Record, Paddle.
• Validate and manage software licenses.

3. Payment Processing

All subscription and lifetime purchases are processed securely by Paddle, which acts as our Merchant of Record. We do not store or collect your payment card details. That information is provided directly to Paddle, whose use of your personal information is governed by their Privacy Policy.

4. Security

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Contact Us

If you have any questions about this Privacy Policy, you can contact us at: support@tradebridge.trade.